New Holland Tractors: Consumer Cases Filed Over Wrong Delivery & Poor Service

While New Holland Agriculture Tractors is busy promoting its brand with cricket legend Yuvraj Singh, several consumers are facing serious grievances due to the company’s wrong model deliveries, major service deficiencies, and unfair trade practices.
Consumer Cases Against New Holland and Its Dealers
Several customers have filed legal complaints in consumer forums due to severe lapses in sales and service by New Holland, its authorized dealers, and its financing arm, CNH Industrial Capital Pvt. Ltd.
CC/10/2022 – Filed in Warangal District Consumer Forum against Manisha Motors (an authorized New Holland dealer) and CNH Industrial Capital Pvt. Ltd. The case was disposed of, but an appeal has been filed in the Telangana State Consumer Forum seeking justice.
CC/112/2023 – Filed in Warangal District Consumer Forum against New Holland (the manufacturer) and three authorized dealers over:
•Wrong tractor model delivered instead of the one ordered.
•Major service deficiencies and failure to resolve complaints after multiple requests.
•Unfair trade practices causing financial and operational losses to farmers.
Key Complaints Against New Holland
•Customers receiving different tractor models than what they ordered.
•Delayed vehicle registration, causing legal and financial troubles.
•Poor after-sales service with dealers failing to resolve mechanical issues.
Will New Holland Take Responsibility?
Despite multiple legal cases pending in consumer forums, New Holland tractors continues aggressive marketing rather than addressing customer concerns. Farmers and consumers who invested lakhs of rupees are now forced to fight legal battles to get their rights.

Have you faced similar issues with New Holland or its dealers? Share your experience in the comments or report your case to a consumer forum!